Popular Articles
What is Namshi's return & exchange policy?
What is the return & exchange period? You can initiate a return within 14 days of receiving your order for a smooth and hassle-free process. Return Requirements To qualify for a return, make sure that: The item must be classified as a returnable item ...
Contact Us
You can contact us through below channels: You can call us at: Country Support Center Timings Phone Number UAE 8 AM to 12 AM 800 626 744 (Toll-Free) KSA 7 AM to 11 PM 800 2466 744 (Toll -Free) Oman 8 AM to 12 AM +971 800 626 744* Bahrain 7 AM to 11 ...
How to create a Return/Exchange request?
Below are the steps that you need to follow to request for a "Return / Exchange" : Click on 'My Account' in the tab bar and login. Navigate to 'Exchange & Returns'. Select 'Return' if you wish to request a return, and 'Exchange' if you desire to ...
About our platform
Namshi is an e-commerce multi-brand fashion and beauty shopping hub for women, men, and kids in the Middle East. We're on a mission to ignite a new generation of personal expression through style, trends, and individualism.
Can I change my delivery address after placing an order?
Yes, you can change the address after placing the order unless the shipment is out for delivery. Here are the steps below on how to update the address: Sign in to your Namshi account. Click on "My Account." Select "My Orders." Choose the relevant ...
Recent Articles
What is the return policy for items with security tag loops?
Some items are shipped with a Security Tag loop, which is a plastic loop attached to the product. To ensure your item remains eligible for return: Do not remove or tamper with the security tag loop. Try on the item while keeping the loop intact. ...
Privacy Policy – UAE & GCC
We, Namshi General Trading LLC, a limited liability company, organized and existing under the laws of Dubai, United Arab Emirates (“UAE”) with trade license number 666004, having its registered address at P.O. Box 126251, Dubai, UAE (“us”, “we”, ...
Privacy Policy – KSA
We, My Beautiful Fashion for Trading Co. LLC, a limited liability company, organized and existing under the laws of the Kingdom of Saudi Arabia (“KSA”), with commercial registration number 4030356009, having its registered address at 3129 King ...
Can I choose a specific gift box or add a message?
Currently, we offer a standard gift box design. We're exploring more personalized options; stay tuned for updates!
What if I need to return an item packed in a gift box?
You’ll get a refund for the item, but the AED 5 gift box fee is non-refundable.