Recent Articles
OTP Verification
We’ve made improvements to strengthen your account security. Here are answers to common questions about OTP (One-Time Passwords): 1. How will I know where the OTP was sent? The OTP screen will clearly show the delivery channel - whether your OTP was ...
Get Ready to Play & Win with Grab & Run on the Namshi App!
Grab & Run (Game) is developed by Namshi and will be live from (2nd August 2025 to 5th September 2025) across Saudi Arabia (SA) and, United Arab Emirates (AE). By accessing this Game, you agree to these terms and conditions. 1. Eligibility: The Game ...
I’m a returning Namshi customer, but why can’t I see my old wallet credit?
If you’ve shopped with Namshi before and recently returned to the platform but can’t find your previously stored wallet credit, don’t worry. Your credit is still safe! Please get in touch with our Customer Support team by clicking here, and they’ll ...
End of Season Sale
Offer Details Offer Code: EOSS Cashback Credit: Credited 14 days after delivery Cashback Validity: 60 days from the date it is credited Usage: Cashback can be used on Namshi and Noon without any minimum spend required. Cashback is non-transferable ...
What is the return policy for items with security tag loops?
Some items are shipped with a Security Tag loop, which is a plastic loop attached to the product. To ensure your item remains eligible for return: Do not remove or tamper with the security tag loop. Try on the item while keeping the loop intact. ...