What is the exchange process?
Below is the table showing the exchange process after the exchange request is raised:
| Country | Pick-up timeframe | Warehouse Receival timeframe | Exchange Delivery timeframe |
| UAE | 1 - 2 Days | Delivery and pickup occur simultaneously. |
| KSA | 1 - 2 Business days | 1 - 2 Business days | 1 - 2 Business days |
| Kuwait | 5 - 7 Business days | 5 - 7 Business days | 5 - 7 Business days |
| Qatar | 5 - 7 Business days | 5 - 7 Business days | 6 - 9 Business days |
| Bahrain | 5 - 7 Business days | 5 - 7 Business days | 3 - 5 Business days |
| Oman | 5 - 7 Business days | 5 - 7 Business days | 3 - 5 Business days |