Here’s what you can expect for the exchange process in each country:

UAE:

Once you request an exchange, your item will be picked up within 1 to 2 days. The delivery of the new item will occur at the time of picking up the old item, ensuring a seamless exchange experience.

KSA (Saudi Arabia):

1. Pick-up occurs within 1 to 4 business days after your request.
   
2. Your item will reach the warehouse in 3 to 5 business days.
   
3. The replacement item will be delivered within 1 to 2 business days after processing.
   

Kuwait:

1. Pick-up is completed within 4 to 5 business days.
   
2. The item will be received at the warehouse in another 4 to 5 days.
   
3. You can expect your replacement item within 4 to 5 business days after processing.
   

Qatar:

1. Pick-up takes 4 to 5 business days.
   
2. Warehouse processing will also take 4 to 5 business days.
   
3. Your replacement item should arrive within 4 to 5 business days.
   

Bahrain:

1. The pick-up timeframe is 4 to 5 business days.
   
2. Processing at the warehouse takes another 4 to 5 days.
   
3. Delivery can be expected within 4 to 5 business days after processing.
   

Oman:

1. Pick-up occurs within 4 to 5 business days.
   
2. Processing will take an additional 4 to 5 business days.
   
3. Your replacement should be delivered within 4 to 5 business days after that.