I’m a returning Namshi customer, but why can’t I see my old wallet credit?

I’m a returning Namshi customer, but why can’t I see my old wallet credit?

If you’ve shopped with Namshi before and recently returned to the platform but can’t find your previously stored wallet credit, don’t worry. Your credit is still safe!

Please get in touch with our Customer Support team by clicking here, and they’ll assist you in retrieving or reactivating your wallet balance.