If your payment was made using Tamara Payment, once the return is approved, the amount will be transferred to your Tamara account within 24 hours. If you already made payments to Tamara, a refund will be initiated within 24 hours of the status update. However, if you are yet to make any payments, the payment plan will be automatically adjusted to reflect the updated order value and remaining payments.
Please note that:
-The Tamara app may take a couple of hours to reflect the update - this will only occur once the store receives their returned item.
When will I receive my refund?
Your refund will be processed once your order status is updated by the store on your Tamara account.
Please note:
If the refunded amount is less than or equal to your pending payments, then your payment plan will be adjusted accordingly
If the refunded amount is more than the pending due amount, then your pending payments will be canceled, and the relevant amount will be refunded to your card