1. Eligibility
1.1 The WATAN coupon is available to all customers shopping on Namshi in the Kingdom of Saudi Arabia (KSA).
1.2 The coupon is valid only for orders placed between the 19th of September 2024 and the 23rd of September 2024, during the promotional period.
2. Cashback Offers
2.1 The WATAN coupon provides the following cashback tiers:
10% cashback on a minimum basket value of SAR 300 and up to SAR 499, with a maximum cashback cap of SAR 200.
23% cashback on a minimum basket value of SAR 500 or more, with a maximum cashback cap of SAR 200.
2.2 Cashback will be automatically applied at checkout when the WATAN coupon code is entered.
2.3 The maximum cashback limit per transaction is SAR 200, regardless of the basket value.
3. Cashback Conditions
3.1 Cashback will be credited to your Namshi account one week after the delivery of your order.
3.2 The credited cashback is valid for 60 days from the date it is added to your account.
3.3 Cashback credits are non-transferable and cannot be exchanged for cash or transferred to another account.
3.4 Cashback credits cannot be transferred to your own personal bank account.
4. Usage Limits
4.1 There is no limit to the number of times the WATAN coupon can be used during the promotional period.
5. Combining Offers
5.1 The WATAN coupon cannot be combined with any other coupon or bank promotions.
6. Exclusions
6.1 The WATAN coupon is only applicable to selected items. Certain items may be excluded from cashback offers. Please refer to the eligible product list at checkout.
7. Returns and Refunds
7.1 If you return an item purchased with the WATAN coupon, the cashback applied to the item will not be reapplied to any replacement order if purchased after the promotion period.
7.2 Refunds for returned items will be processed according to Namshi’s standard return policy.
8. Usage on Sale Items
8.1 Cashback credits can be used to purchase all items available on Namshi platforms.
9. Customer Service
9.1 If your cashback has not been credited within the specified time, please contact Namshi customer service for assistance.
10. Cashback Credits
10.1 Cashback credits are non-transferable and can only be used by the account holder to whom they were issued.
10.2 Cashback credits must be used within their validity period. Expired credits cannot be reinstated or extended.
What is the maximum cashback limit?
The maximum cashback limit is SAR 200.
What are the cashback offers available with WATAN?
10% cashback: Requires a basket value of SAR 300 to SAR 499 with a maximum cashback cap of SAR 200.
23% cashback: Requires a basket value of SAR 500 or more with a maximum cashback cap of SAR 200.
When will I receive my cashback?
Your cashback will be credited one week after the delivery of your order.
How long is the cashback valid for?
The cashback is valid for 60 days from the date it is credited to your account.
Can I combine the cashback offers with other coupon or bank promotions?
No, the cashback offers available with WATAN cannot be combined with other coupon or bank promotions.
Is there a limit to how many times I can use the WATAN cashback?
No, there is no limit to how many times you can use the WATAN cashback during the promotional period.
Can I transfer my Noon or Namshi credits to someone else?
No, the cashback credits are non-transferable and can only be used by the account holder.
Can I transfer the cashback credits to my bank account?
No, cashback credits cannot be transferred to your personal bank account.
What if my cashback has not been credited within the specified time?
If your cashback has not been credited within the specified time, please contact Namshi customer service for assistance.
Can I use my cashback credits on items already on sale?
Yes, cashback credits can be used on any items, including those already on sale, provided the items are eligible for the WATAN coupon.
Are there any exclusions for items eligible for the cashback?
Yes, certain items may be excluded from the cashback offers. Please check at checkout for eligible items.