Why are we requesting for your ID?
Saudi Arabia:
For some orders in KSA, we require your ID number and full name to ensure smooth customs clearance and prompt delivery.
Required information includes your name and number from your National ID, passport or any government-issued document providing proof of residence in that country.
Please note that the name on the ID card must match the name used for the order. The good news is that once you send us this information, we won't ask for it again until the ID card expires.
Once you provide us with the required documents, we'll confirm the order accordingly.
For more information, you can visit this link to the Saudi Customs website.
Qatar:
For all orders in Qatar, we require eligible documents such as your National ID (name and number), passport (name and number), or any government-issued document showing proof of residence.
Please note that the name on the ID card must match the name used for the order.
Once you provide us with the required documents, we'll confirm the order accordingly.
The good news is that once you send us this information, we won't ask for it again until the ID card expires.
Oman:
Acceptable document must include your registered name and National ID number.
Please note that the name on the ID card must match the name used for the order.
Once you provide us with the required documents, we'll confirm the order accordingly.
The good news is that once you send us this information, we won't ask for it again until the ID card expires.
To ensure a smooth customs clearance process, you can send the required documents to us via email at care@namshi.com.
Feel free to reach out to us using this link if you encounter any difficulties.