Returns and Exchange
What is the return process?
Here are the return processes depending on each country: Country Pickup TAT Warehouse Delivery Timeframe UAE 1 -2 days 1-2 days KSA 1-2 Business days 1-2 Business days Oman, Qatar, Bahrain & Kuwait 5-7 Business days 5-7 Business days
What is the exchange process?
Below is the table showing the exchange process after the exchange request is raised: Country Pick-up timeframe Warehouse Receival timeframe Exchange Delivery timeframe UAE 1 - 2 Days Delivery and pickup occur simultaneously. KSA 1 - 2 Business days ...
How do I get my refund?
The table below shows the refund process for different payment methods : Mode of Payment How long it will stay in the Namshi wallet When it will be refunded to the source Credit/Debit Card 24 hours 5-7 business days Tabby/Tamara Amount will be ...
What is Namshi's return & exchange policy?
What is the return notice period? You may initiate a return within 14 days of receiving your order. Please note the following: The item(s) must be in good condition, unused, and with the original tags attached. Additionally, the item(s) should be ...
How to create a Return/Exchange request?
Below are the steps that you need to follow to request for a "Return / Exchange" : Click on 'My Account' in the tab bar and login. Navigate to 'Exchange & Returns'. Select 'Return' if you wish to request a return, and 'Exchange' if you desire to ...