Returns and Exchange
What is the return policy for items with security tag loops?
Some items are shipped with a Security Tag loop, which is a plastic loop attached to the product. To ensure your item remains eligible for return: Do not remove or tamper with the security tag loop. Try on the item while keeping the loop intact. ...
What is the timeline for Return and Refund?
Here are the return processes depending on each country: UAE: Pickup: Your items will be collected within 1-2 days. Refund Process: The refund will be processed on the same day as the pickup and usually shows up within 1-2 days. Credit Transfer: If ...
What is the timeline for the exchange process?
Here’s what you can expect for the exchange process in each country: UAE: Once you request an exchange, your item will be picked up within 1 to 2 days. The delivery of the new item will occur at the time of picking up the old item, ensuring a ...
How do I get my refund?
The table below shows the refund process for different payment methods : Mode of Payment How long it will stay in the Namshi wallet When it will be refunded to the source Credit/Debit Card 24 hours 5-7 business days Tabby/Tamara Amount will be ...
What is Namshi's return & exchange policy?
What is the return & exchange period? You can initiate a return within 14 days of receiving your order for a smooth and hassle-free process. Return Requirements To qualify for a return, make sure that: The item must be classified as a returnable item ...
How to create a Return/Exchange request?
Below are the steps that you need to follow to request for a "Return / Exchange" : Click on 'My Account' in the tab bar and login. Navigate to 'Exchange & Returns'. Select 'Return' if you wish to request a return, and 'Exchange' if you desire to ...