Cancellations
Can I restore a cancelled item from my order?
Unfortunately, once an item has been cancelled from your order, we're unable to restore it.
Why am I not able to cancel my order?
You can’t cancel an order that’s already on the way to be delivered. Once your order has been shipped and is out for delivery, we can’t stop the delivery. If you no longer wish to receive your order, please contact us for assistance, or you can ...
How can I cancel an item or the entire order?
To cancel an item/order before shipped, follow these steps: Sign in to your Namshi account. Click on "My Account." Navigate to "My Orders." Select the specific order you want to cancel. Click on "Cancel My Order." Choose the item(s) you wish to ...
Why was my order cancelled and how can I get the refund?
We are unable to process your order/item in the following scenarios: Item not Fulfilled by Supplier: If the item(s) you purchased are not delivered to us by the supplier on time. ID was not provided: If a valid ID is not provided upon request the ...