Payments
Why is my payment denied?
There are several reasons why a payment may be declined: For debit cards, the most common reason is insufficient funds in your account. For credit cards, the issue could be due to outstanding balances or insufficient available credit. We recommend ...
How does my wallet get credited?
Your Namshi wallet gets money added to it through refunds or by redeeming gift cards.
How to Add or Delete Card Information from My Namshi Account?
Adding a Payment Card: When you make a purchase, any payment card you use will be automatically saved to your account, making future checkouts faster and easier. Alternatively, you can add a card directly from your account. Here are the steps: Log in ...
Is it possible to use multiple payment methods for a single order?
You can use your available wallet credit along with Cash on Delivery or a Credit/Debit Card if the wallet balance does not cover the full order amount.
How does Cash on Delivery work?
If you choose cash on delivery as your payment method, please note that additional fees will apply. Below are the fees for each country: Country Cash on delivery fees United Arab Emirates 15 AED Kingdom of Saudi Arabia 34 SAR Qatar 9 USD Oman 9 USD ...
What is Tabby Refund Process?
I have been refunded the order, but Tabby is still asking me to pay what should I do? If a refund has been processed, please inquire with the Tabby Help Center at help@tabby.ai for more information. The refund never reached my bank account please ...
How to Place an Order and Manage Payments through Tabby?
How do I place an order through Tabby? To place an order through Tabby, you will need the following: Active debit or credit card, along with a valid national ID and phone number. These last two need to belong to the same country they are ordering to. ...
How to Contact Tamara Customer Service?
You can reach out to Tamara via phone during operating hours: Saudi Arabia: Call toll-free: 8001181118 Available from 9 AM to 6 PM KSA time United Arab Emirates: 600 5 82627 or 045425100 Available from 10 AM to 7 PM UAE time
What is Tamara Refund Process?
If your payment was made using Tamara Payment, once the return is approved, the amount will be transferred to your Tamara account within 24 hours. If you already made payments to Tamara, a refund will be initiated from Tamara. However, if you are yet ...
How do I make a payment using Tamara service?
-If applicable, Select Tamara and choose the Split in 3 option at checkout - Log in using your mobile number and verify via one-time password - Enter your details and complete your first payment - Pay the remaining installments over the course of the ...
How can I use Apple Pay on Namshi?
Apple Pay is currently available in UAE & KSA only. Before using Apple Pay, make sure you save your card in your Apple Wallet. Make sure that you have an eligible device, are on the latest version of iOS, and have an Apple ID signed in to iCloud. If ...
What is Namshi credit? How does it work?
Namshi credit is our version of a credit note that you can use anytime. When you return a product, we do not refund the payment in cash; instead, the amount is credited to your Namshi Wallet or refunded to your credit/debit card (if you paid for the ...
Is it safe to use my bank details for online payments at Namshi?
We actually use industry-leading encryption standards! This encrypts the data you provide to us and ensures it is safe and not accessible to any third party. Your data is only used to process orders and to serve you better. It will be under no ...
What payment methods do you accept?
You can choose from the following payment options for your Namshi orders: Credit/Debit Cards Apple Pay: Available in the UAE, KSA, Qatar, Bahrain, Kuwait, and Oman, provided you're using a supported device. Pay with Tamara or Tabby: Enjoy the ...