- Returns and Exchanges
- What is the return policy for items with security tag loops?- Some items are shipped with a Security Tag loop, which is a plastic loop attached to the product. To ensure your item remains eligible for return: Do not remove or tamper with the security tag loop. Try on the item while keeping the loop intact. ... 
- What is the timeline for Return and Refund?- Return processes vary by country. Here’s how it works in each region: UAE and KSA Return Timeline: Once your return is submitted, the item will be picked up within 2 days, and a refund will be initiated within 2 days after pickup. Refund Process: ... 
- What is the timeline for the exchange process?- Here’s what you can expect for the exchange process in each country: UAE: Once you request an exchange, your item will be picked up within 1 to 2 days. The delivery of the new item will occur at the time of picking up the old item, ensuring a ... 
- How do I get my refund?- The table below shows the refund process for different payment methods : Mode of Payment How long it will stay in the Namshi wallet When it will be refunded to the source Credit/Debit Card The amount will be refunded to your bank account. 5-7 ... 
- What is Namshi's return & exchange policy?- What is the Return & Exchange Period? For eligible items, you can initiate a return or exchange within 14 days of receiving your order for a smooth and hassle-free process. Return and Exchange Guidelines Item(s) must be in good condition, unused, and ... 
- How to create a Return/Exchange request?- Please follow the steps below to create a Return or Exchange request: 1. Go to 'My Account' from the Namshi homepage. 2. Select 'Returns' to request a return, and 'Exchanges' to request an exchange. 3. Select 'Request New Return' for a return or ...