Returns and Exchanges
What are the timeline for Returns and Refunds?
Return and refund timelines may vary depending on your location and the payment method used. Once you send the item back, it may take up to 2 weeks to reach us (Depending on your location). After we receive it at our warehouse, please allow some time ...
How long do Exchanges take?
Once you request an exchange, we’ll pick up the item from your doorstep. It may take a few business days for your item to reach our warehouse (Except UAE). Once everything is processed, we’ll deliver your replacement. Here’s a quick look at what you ...
What is Namshi's return & exchange policy?
This policy explains when and how you can return or exchange items purchased from Namshi, including eligibility criteria, conditions, and exceptions. Please take a moment to review the details below before submitting your return or exchange request. ...
How to create a Return/Exchange request?
You can easily submit a return or exchange request using our website or mobile app. Go to “Account / My Account.” Select “Returns” to request a return or “Exchanges” to request an exchange. Click “Request New Return” or “Request New Exchange.” Choose ...